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Question 1 of 10

1. Question
Critical Incidents are:
- Neglect
- Physical abuse
- Sexual abuse
- None
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Question 2 of 10

2. Question
A critical Incident is not reportable
- True
- False
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Question 3 of 10

3. Question
Who is considered a mandatory reporter in our agency?
- Service Coordinator
- Owner
- Receptionist
- all of us
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Question 4 of 10

4. Question
You are visiting a participants home and the participant states, I have to tell you something but you have to promise me not tell anyone? How should you respond?
- Go ahead I promise I will never tell anyone
- You probably should not tell me then
- What is it?
- If it may harm you or others I may have to share it with my supervisor
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Question 5 of 10

5. Question
If you notice anything out of the ordinary with the participant you should let your supervisor know?
- True
- False
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Question 6 of 10

6. Question
Why are frail elderly people more likely to be abused?
- They are not able to defend themselves
- They are unable to report the abuse
- They are weak and dependent
- All the above
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Question 7 of 10

7. Question
Which of the following is considered financial abuse?
- Billing the person for medications or care that they did not receive
- Not allowing the person to use their own money or property
- Both A and B
- None of the above
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Question 8 of 10

8. Question
If you suspect elder abuse, what should you do?
- Report it to a supervisor
- Ask the patient about it directly
- Ignore it
- Talk to the abuser directly
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Question 9 of 10

9. Question
Within how many hours does the service coordinator or agency (that discovers or have independent knowledge of the critical incident) must submit a critical incident report to the Office of Long Term Living?
- 24 hours
- 72 hours
- 12 hours
- 48 hours
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Question 10 of 10

10. Question
Do we have a Performance Improvement and Quality Assurance Plan for Critical Incidents?
- True
- False
Correct

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